|"I think the personal relationship between SS and their clients, evident from the very beginning, is what sold me on this product and keeps me a very satisfied customer. We didn't just buy a product we bought into a family."
Lake Street Gallery
"Price markup and price accuracy were improved instantly. Price changes are implemented immediately rather than being put off for weeks due to the overwhelming factor of manually changing individual pricing stickers."
Rick & Kathleen Bergeron
Rockeby s Custom Framing
Coeur d Alene, Idaho
"When I first bought SpecialtySoft, I didn't realize just how it would help me with calculating in all of my overhead and business expenses. This enabled the software to calculate the correct pricing for each frame job sold. Yes, it increased the prices that my customers had been paying, but they soon found out that they were dealing with a more professional business than they had been. Additionally they found that with the new owner and new systems being in place that they were going to be having their work completed in ten days or less rather than three to five weeks."
Marc J. Udell
The Queenstown Gallery
Pennington, New Jersey
At this point, I must say that I am not a computer literate person so I was much surprised at my ability to set up SpecialtySoft. I no longer spend countless hours updating price information on my frame samples, or lose money because the distributor increased prices and I didnt have time to update prices. And the customers love me even more because I can look to see how that diploma was framed four years ago. I regularly and consistently direct market to my customers using the mailing label function and isolate my top customers in order to send end of the year thank you gifts.
The reports function helps me analyze top mouldings and order length as needed; and the most fun is to print a report that gives me dollar information about which marketing effort is working the best. I use this information to keep from spending money that is not a good return on investment.
Sherry Gray, Owner
Yesterday and Today Frame Shop
Décor's Top Art and Frame Shop Retailer's Award Winner
Small Business Technology and Development Center's NC 2005 Small Business of the Year Nominee